Privacy Notice
This notice explains how Plumbed Perfect handles information submitted through this website and information collected when you use the site. Effective October 6, 2026.
Information We Collect
When you contact us or submit a project request, we may collect your name, email address, phone number, city or ZIP code, customer or company type, service interest, project details, lead source, and any other information you choose to provide. Please do not submit payment-card numbers, Social Security numbers, medical information, or other sensitive personal information through the website form.
We may also receive ordinary website and analytics information such as pages viewed, links clicked, referral source, browser and device information, and approximate location information derived from network or device signals.
How We Use Information
We use information to review and respond to service or estimate requests, communicate with customers and prospective customers, route inquiries to the appropriate office or field team, prepare for potential work, maintain business records, protect the website from misuse, understand website performance, improve our services and website, and comply with legal or regulatory obligations.
Website Analytics and Cookies
We may use analytics technologies, including Google Analytics, to understand how visitors use the website. These services may process technical and usage information through cookies or similar technologies. You can use browser settings and available privacy controls to limit or block cookies, although some website functions may work differently.
When We Share Information
We may share information with service providers that help operate our website, communications, cloud storage, analytics, scheduling, and internal business systems; with contractors or project participants when reasonably necessary for a requested project; when required by law or to protect rights, safety, or property; or as part of a legitimate business transaction. We do not sell personal information for money.
Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this notice, including customer service, estimating, project records, legal obligations, dispute resolution, and business operations. We use reasonable administrative and technical safeguards, but no website, network, or storage system can be guaranteed completely secure.
Your Privacy Choices and Rights
Depending on where you live and which privacy laws apply, you may have rights to ask whether we process your personal data, access it, correct inaccuracies, request deletion, receive a portable copy where feasible, or opt out of certain uses such as targeted advertising, sale of personal data, or qualifying profiling. Kentucky's Consumer Data Protection Act became effective January 1, 2026 and provides these rights to covered consumers when the law applies.
To make a privacy request, email office@plumbedperfect.co and identify the request you are making. We may need to verify your identity before completing a request. If we deny a request and applicable law provides an appeal right, reply to the decision with the word “Appeal” and the reason you believe it should be reconsidered.
Children's Privacy
This website is intended for customers, property owners, contractors, and other business users. It is not directed to children under 13, and we do not knowingly request personal information from children through the project-intake form.
Changes to This Notice
We may update this notice as our website, systems, or legal obligations change. The effective date at the top of this page identifies the current version.
Contact
Questions or privacy requests may be sent to office@plumbedperfect.co. Plumbed Perfect serves Hardin County and selected Kentucky projects.